Information for offer holders
Life in the UK - important information for new students
Below is a series of links to University information which is intended to help you settle in at Loughborough and help you find the right people to ask when you need further information or help.
- Support Services for International Students
- Religion, Faith & Spirituality
- NHS Medical & Dental Services
- Transport, Mail & Telephones
- Personal & Road Safety
- Opening a Bank Account
The University Student Support Centre also provides some information:
There are a wide range of support services for international students at Loughborough University. Contact details for many of the key services are below, alongside a brief description of their work. The key first point of contact services are at the top of the list.
- English Language Support Service
- Student Advice and Support Service
- International Students Association (ISA)
- International Office
- Muslim Prayer Room
- Student Accommodation Services
- The Careers Service
- University Counselling Service
- Disability & Additional Needs Support
- Campus Security
- Harassment Panel
English Language Support Service (based in the Student Support Centre)
The English Language Support Service provides in-sessional and pre-sessional courses for international students. Many courses are offered including General English and Study Skills, Business English, Undergraduate Writing and Postgraduate Writing.
Opening hours: Monday – Friday, 9:00 – 17:00
Student Support Centre
Tel: 01509 222058
Student Advice and Support Service (based in the Student Support Centre)
Provides specialist advice on all matters that might affect international students. Help and advice is available with immigration (e.g. visa extensions, police registration, right to working etc), financial problems, housing and accommodation issues, and other matters including driving in the UK, employment and consumer law.
Opening hours: Monday – Friday, 09.00 – 17.00.
Student Support Centre
Tel: 01509 222058
International Students Association (ISA)
Run by a committee of students elected annually, the ISA supports international students at Loughborough University. They organise numerous exciting events, including trips around the UK, Europe, as well as themed parties, socials, and sports events. All of these activities are either free, or come at very low prices, and are aimed at making life enjoyable. Membership is free of charge.
Students’ Union building (1st floor)
Responsible for co-ordinating and supporting the recruitment and admission of international students to the University, we are here to support international students through the process of applying to Loughborough, and as they prepare to travel here.
Tel: 01509 222201
The University Chaplaincy provides a place where staff and students of all faiths can meet to discuss issues or share ideas. It also provides pastoral care and support to all staff and students.
Room B003 Brockington Building
Tel: 01509 223741
Muslim Prayer Room
A Muslim Prayer Room for approximately 100 students is available for five daily prayers, held in congregation. The room also provides a library containing a wide range of books, cassettes and videos.
James France Building
Student Accommodation Services
The Careers Service
Opening hours: 9.00 – 17.30 (Friday 17.00). Lunchtime closed 12.30 - 13.30 during vacations.
Herbert Manzoni Building
Tel: 0 1509 222051/2
Loughborough Student Union also operates an Employment Exchange advertising part-time and vacation jobs.
University Counselling Service
Offers confidential individual support on a range of problems including homesickness, cultural differences, stress management, etc.
Opening hours: 9.00 – 16.30 (Friday 16.15). Lunchtime closed 12:30 – 13:30.
Red House in Car Park 5 – near Edward Herbert Building
Tel: 01509 222148
Disability & Additional Needs Support
Main reception opening hours: Monday – Thursday 9.15 – 17.00, Friday 9.15 – 16.30.
Security Control room open 24 hrs a day, 365 days per year.
Security Gatehouse, Epinal Way entrance
Tel: 0 1509 222141
Freephone: 0800 526966
Emergency tel: 888 (from internal university phones)
The University takes the matter of harassment and bullying very seriously. If you feel you have suffered from any type of harassment please seek help from a member of the harassment panel or other appropriate adviser.
Anne Lamb, Harassment Adviser
Tel: 0 1509 222168